REI reviews

3.6

63% would recommend to a friend

(4,371 total reviews)
avatar

Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Aug 31, 2014

Customer Service Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is really nice. Pay is good. The atmosphere is why i stayed here.

Cons

minimum availability is hard to work with when going back to school.

4.0
Aug 29, 2014
Recommend
CEO approval
Business Outlook

Pros

REI is the kind of place where you can bring your total self to work. It values "authenticity" in its employees. This doesn't mean you need to be an extreme athlete, just love the outdoors and be passionate about sharing that love with other people.

Cons

Despite being a good employer and having a strong culture, REI has struggled to figure out how to be relevant to younger consumers and at times seems uncomfortable being a retailer and competing with others. Online retailers such as Amazon and Backcountry have been eating REI's lunch and there has been lack of consensus with what to do about it.

Viewing 3913 - 3915 of 4,371 Reviews

Glassdoor has 4,510 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.