3.0
Oct 27, 2015
Sales and Customer Service Specialist
Current employee, more than 3 years
New York, NY
Recommend
CEO approval
Business Outlook
Pros
For a retail job, REI is the best around, especially if you're into the outdoors. Pretty solid benefits, a corporate hierarchy that cares, great perks. Typically your coworkers will be awesome people as well.
Cons
Experiences vary largely by store, so while I love the company as a whole, changes in individual store management can drastically affect store morale. Company does not do a great job overall at recognizing and encouraging talent, and sometimes gets too stuck in their rules to be flexible for part-time employees who want to stay, resulting in the loss of some truly great people.