Is REI a good company to work for?

REI has an overall rating of 3.6 out of 5, based on over 4,510 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at REI to a friend and 34% have a positive outlook for the business. The best reviews about REI have been left by employees working as Store Sales Specialist , Retail Specialist and Frontline Staff .

Does REI pay their employees well?

According to anonymously submitted Glassdoor reviews, REI employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at REI. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at REI?

63% of REI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated REI 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at REI?

Sales Associate (636) , Sales Specialist (463) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (38) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 469 reviews)); "Coworkers are great and the general technical acumen is high." ((in 360 reviews)); "They give you a great discount on all store merchandise as well as comprehensive benefits." ((in 334 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 198 reviews)); "Great work life balance is great." ((in 139 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 372 reviews)); "Bad management and not much growth" ((in 258 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 115 reviews)); "Long hours and difficult to have a consistent schedule" ((in 104 reviews)); "Senior Leadership has low awareness of the challenges of getting work done and dismisses the feedback from employees." ((in 62 reviews))

What are employees saying about REI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about REI layoffs and their outlook for job security at REI in 2026.

What are the top reviewed REI locations?

Seattle , Kent , Sumner , Denver , New York , San Diego , Portland , Atlanta , San Francisco , Austin , Chicago , Boston , Berkeley , Bellevue , Houston , Tustin , Boulder , Issaquah , Los Angeles , Goodyear , Salt Lake City , Framingham , Washington , Columbus , Bloomington , Dallas , San Antonio , Bedford , Phoenix , San Carlos

REI reviews

3.6

63% would recommend to a friend

(4,371 total reviews)

Mary Beth Laughton

38% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews

3.0

Sep 30, 2015

Sales Lead

Has its ups and downs

Recommend

CEO approval

Business Outlook

Pros

The discounts on pro-deals are quite amazing. 30% off products in store, 40% off Novara items, 50% off REI brand items. Work atmosphere is great. Everyone that is trained properly knows what they're doing.

Cons

A lot of the newer staff hasn't gotten the proper training before given new responsibilities. This causes a lot of mistakes and frustration to those making them and fixing them. Understaffed a lot of times and can be quite stressful for the customer and overwhelming on staff. Turnaround rate for this location in particular is high. Management aren't hands on with staff.

3.0

Sep 27, 2015

Terrible Management.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great staff on the floor with you everyday. Knowledgeable people with common interest and for the most part all great workers. Great training

Cons

Management treats anyone who doesnt view REI as an end goal in like a dog. If you do not have goals in life other that working for a retail company you should work at REI because they will treat you great. But lets say you're in college and trying to do something with you're life they look down upon you, because for once in their life they are superior to them. Sick dude

4.0

Sep 25, 2015

Good Culture

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Fellow employees and work environment

Cons

Low hours and low hours

Viewing 3955 - 3957 of 4,371 Reviews

Jobs at REI

Forklift-Cherry Picker/SP/OP operator/warehouse associate-First Shift/Fulltime/ Mon-Thurs

Stocking Equipment Operator - Full Time (Friday Through Monday) 4am - 2:30pm

Forklift-CherryPicker/SP/OP Operator/Warehouse Associate- First Shift/ Part Time/ Sun-Mon/ 5am-3pm

Forklift-Cherry Picker/SP/OP Operator/Warehouse Associate- First Shift/Part Time/Thur-Fri/5am-3pm

Receiving Associate Full Time (Friday through Monday) 4am - 2:30pm

REI

REI reviews

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Sales Lead

Terrible Management.

Good Culture

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