REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Mar 25, 2014

Great atmosphere

Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers, laid back, room for growth, when compared to other retail jobs REI is clearly a better company, very clear path to management roles if desired but no other career paths

Cons

No hours during slow seasons

5.0
Mar 24, 2014
Recommend
CEO approval
Business Outlook

Pros

I really enjoy working at REI because they take care of you for taking care of the customer. My values are their values and I am always doing what I believe is right for the customer. I've not had to compromise ethics or service here. Every employee is a real human who is shown respect. Servant-leadership style, all the way to the senior vp/ceo levels - completely authentic in this regard and my main reason for being a part of this company. Additionally the work-life balance is great, maternity and paternity leave, 40 hours a week and I've NEVER been required to work overtime, but when I have elected to myself, my family sees a bigger paycheck for it because even mgmt (other than store manager and senior managers) are paid hourly.

Cons

If you are considering this job, do it for the passion, the values, and the balance. There are advancement opportunities, but REI doesn't open that many new stores a year, so while there is opportunity, there could be more. The pay is mid-high level for retail, but compared to other industries retail pay is still low. The job is VERY relational. You need not only to do good work, but also keep a team highly motivated and positive. This is easier said than done, especially with a workforce of folks with such high expectations and ideals.

4.0
Mar 22, 2014

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

I loved everything about this place. If you are into the outdoors and love working with people who are too, then this job is for you. The competition of selling memberships makes it fun.

Cons

The pay could have been a little better

Viewing 4003 - 4005 of 4,368 Reviews

Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.