Is REI a good company to work for?

REI has an overall rating of 3.6 out of 5, based on over 4,507 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at REI to a friend and 34% have a positive outlook for the business. The best reviews about REI have been left by employees working as Store Sales Specialist , Retail Specialist and Frontline Staff .

Does REI pay their employees well?

According to anonymously submitted Glassdoor reviews, REI employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at REI. This rating has been stable over the past 12 months.

How satisfied are employees working at REI?

63% of REI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated REI 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at REI?

Sales Associate (636) , Sales Specialist (461) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (37) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 475 reviews)); "Coworkers are great and the general technical acumen is high." ((in 347 reviews)); "Great benefits and discounts." ((in 336 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 196 reviews)); "Great work life balance is great." ((in 128 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 368 reviews)); "Bad management and not much growth" ((in 256 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 112 reviews)); "Long hours and difficult to have a consistent schedule" ((in 102 reviews)); "Layoffs 3 years in a row have made the culture feel a bit unstable." ((in 28 reviews))

What are employees saying about REI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about REI layoffs and their outlook for job security at REI in 2026.

What are the top reviewed REI locations?

Seattle , Kent , Sumner , Denver , New York , San Diego , Portland , Atlanta , Austin , San Francisco , Chicago , Boston , Berkeley , Bellevue , Houston , Tustin , Boulder , Issaquah , Los Angeles , Goodyear , Salt Lake City , Framingham , Washington , Columbus , Bloomington , Dallas , San Antonio , Bedford , Phoenix , San Carlos

REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)

Mary Beth Laughton

35% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews

4.0

Mar 22, 2014

If the pay was better and you could move up more easily, it would be a 5 star job for outdoor types.

Sales lead

Recommend

CEO approval

Business Outlook

Pros

Easy to get time off. Flexible schedule. Fun place to work. Mostly good coworkers. Good employee discount.

Cons

Pay is just ok. Moving up is very difficult and frustrating since there are no real opportunities outside of retail management. Blackout days on time off around Christmas time so you will definitely miss out on family get-togethers.

2.0

Mar 17, 2014

Nice people. No pay.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great deals on gear. Very nice coworker.

Cons

Poor pay. Not enough room for advancement.

4.0

Mar 15, 2014

Friendly coworkers for part-time retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I like working at REI because my coworkers are (for the most part) nice, helpful, friendly people. It's rewarding to help people. You get excellent prodeals and a good discount.

Cons

You are required to work on weekends and holidays, because it is retail. There are no guaranteed hours, and few people have health insurance.

Viewing 4006 - 4008 of 4,368 Reviews

Jobs at REI

Forklift-Cherry Picker/SP/OP operator/warehouse associate-First Shift/Fulltime/ Mon-Thurs

Stocking Equipment Operator - Full Time (Friday Through Monday) 4am - 2:30pm

Forklift-CherryPicker/SP/OP Operator/Warehouse Associate- First Shift/ Part Time/ Sun-Mon/ 5am-3pm

Forklift-Cherry Picker/SP/OP Operator/Warehouse Associate- First Shift/Part Time/Thur-Fri/5am-3pm

Receiving Associate Full Time (Friday through Monday) 4am - 2:30pm

REI

REI reviews

Company ratings over time

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Reviews by job title

If the pay was better and you could move up more easily, it would be a 5 star job for outdoor types.

Nice people. No pay.

Friendly coworkers for part-time retail

Jobs at REI

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