REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Dec 1, 2013
Recommend
CEO approval
Business Outlook

Pros

REI was a fun place for me to work in 2010. Between the great pro-deals, other benefits, and fun coworkers, it was the best retail position I've worked to date. The pay, while not amazing, was better than I had been paid in other retail positions. I also enjoyed selling quality products to people and REI's company values (i.e. educations, conservation, etc). It was a really great job for me at that time in my life, and I would generally recommend others to work there too.

Cons

Unfortunately, it's still a retail position, so hours can be all over the place. It can also be difficult to get on as a full-time employee, which can make it hard to support yourself with just 1 job. While I was there, the multiple systems we had to use for customer service were cumbersome and frequently very frustrating.

2.0
Nov 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Many of the people are wonderful but lack of leadership leaves them exhausted or burns them out. Pro deals are wonderful.

Cons

The company is bleeding talent and new managers are sub-par, with little or no talent for true leadership themselves. Training is non-existent and the lack of training is used as a reason for not hiring from within. The old guard leaders still in place are repeating the same wretched investment mistakes that have plagued the company the last four years as if they will suddenly work this time around. Constant cycle of failed or abandoned projects with absolutely no consequences to management/leadership for the wasted time and capital. Stealth layoffs have killed moral and feed an atmosphere of fear and expectation of more to come. Hard to work productively thinking you are likely next, and that current leadership is not capable of turning it around.

4.0
Nov 20, 2013

Great place to work, with limitations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Great people *Great discount *Great Values

Cons

*Often a disconnect between values and actions. *Difficult to earn a good wage, "exceptional" raises are barely the level of COLA. *Promotions are FEW and FAR between. *My role had regular hours, including the benefit of teleworking and some perks, I don't know how others stay in entry level roles. I would have left years ago if I didn't move up the little I did.

Viewing 4054 - 4056 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.