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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,367 total reviews)
      avatar

      Mary Beth Laughton

      35% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      2.0
      Nov 18, 2013

      The once and former great REI!

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, good pro-deals on product.

      Cons

      REI has become a stressful, when is the next shoe going to fall environment. Many restructuring and re-orgs have become the norm. and seems to be long term employees who are targeted. Let me be clear, these were highly productive, well liked and respected employees but not valued by the new management. The culture and values are shadow of what they once were, pay more for benefits while they are reduced. Sabbaticals have been reduced and most likely going to be a thing of the past in the next couple of years.

      5.0
      Nov 17, 2013

      Great People, Bad Upper Management

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at REI has lots of obvious perks from the great deals on equipment to the fantastic sense of community. I helped open a new store location several years ago while I was in college and enjoyed every minute of the following two years I spent with the company. As an avid adventurer I loved the discounts on gear and access to special product training directly with the manufacturers. The company does a good job hiring people that have diverse backgrounds in sports/travel to cater to a broad range of customers while also providing extensive product training; you can learn a lot while working for REI.

      Cons

      If you are working part time as a student or have another job, REI is great. But I would never recommend going career with the company on the store level. I saw several cases where upper management strung employees along for DECADES without offering any form of job security or realistic expectation of promotion or raise. From what I saw, some of it comes directly from management, but the rest comes from shear fact that turnover in low-mid level management is extremely low while turnover with sales staff is extremely high. The company looks very appealing from the bottom, but getting out of the base-line pay grade is extremely difficult.

      2.0
      Nov 15, 2013

      Historically a wonderful place to work, but now going through a major identity/cultural change

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The relaxed, fun culture and fun people; the core values of community/environment/health/inclusion; awesome health benefits, profit sharing, prodeals, sabbaticals.

      Cons

      The above benefits are slowly being taken away in favor of the bottom line. Management has also eroded since Sally Jewell left.

      Viewing 4057 - 4059 of 4,367 Reviews
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      Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.