REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Jun 25, 2014

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Perfect School part time job. Work life balance cannot be beat, Benefits.... if don't already know look it up they're beyond your fantasies if you know what benefits are in relation to hours worked, (ratio= time worked:benefits paid), Minimum wage is respectable but not livable until you move up, but you can quickly if you actually make serious effort. Other jobs you make serious effort and may move up quicker, yet the benefits and work life balance can't be met, in most occupations.... if you can complain, you're right... a sole proprietorship can be a better work life balance with possible better pay if you're up for the initial start-up work and know what you're doing

Cons

When you begin you cannot live off the wage. It's far better than your burger joint or average job, but still not sustainable until you move up. Advancement is difficult if you view it that way and have managers that don't see advancement as their agenda.. If you are willing to put up with 1 to 2 years of learning without getting the pay you need to live off of, (living with a gf or significant other or college) then you can and will advance if you have the drive. You Will not get the hours you need to live until you move up to sales lead or management, but you can and will if you have it and want it

4.0
Jun 22, 2014

One of the best company's I've worked for.

Recommend
CEO approval
Business Outlook

Pros

work life balance. Great starting off pay. Even if arent the outdoorsy type, working here will get you outdoors. Very professional management team. Diverse environment. Awesome customers. Intense training will turn you into a outdoor guru. Benefits and perks like grants and parental paid leaves for new dads, which is almost unheard of. after 3 years of employment, I have triple the skill and experience I started with.

Cons

Never will get a set schedule. Sometimes may work 10 days with one day of and still wont go overtime because of the way scheduling was done. You will never be at 40 hours a week. This week ill have sunday and monday off and the day off could be the next tuesday. You start off part time and depending on how good of a membership seller you are you will start to see more hour. Hard selling the membership. It does kind of stress you out because you have a goal every week and you are always trying going crazy about if your going to make it or not. Kind of a problem to move up with their endorsement process. Im a hard worker and I think if I was working for another company, I'd be a supervisor by now.If you are a top performer you will see no more then 37 hour a week.

5.0
Jun 9, 2014

Sales Specialist

Recommend
CEO approval
Business Outlook

Pros

ProDeal, life/work balance. Great coworkers, great customers. I was trained very well as was everyone else on my team and it shows. Pay is a dollar more than minimum wage. If you can drink the Kool-Aid early and get excited about memberships and not get frustrated when people turn you down you'll do well.

Cons

Pay is a dollar more than minimum wage at starting. If you don't drink the Kool-Aid you will struggle. It's all about the memberships, if you don't sell those you don't get hours. Hours get cut pretty frequently when the store isn't selling because there is no budget for them. It's retail -THAT SHOULD BE EXPECTED! People get very cranky when their hours get cut, this is not a full time job, expect less than 20 hours a week unless you are in management. Have a another job and work here for the discount/ as a fun job.

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Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.