REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Aug 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits and discounts and even better coworkers. I've worked at REI as a part time customer Service Rep. for three years and see my self working for many more as long as I have the time.

Cons

The computer system is ancient by by 2000 standards, let alone by 2013. Work could be done a lot faster and with less wait times to customers, specially on a busy day.

2.0
Jul 31, 2013

Declining quickly

Recommend
CEO approval
Business Outlook

Pros

Good part-time job for youngsters who do not really expect to be treated well. Its just retail, after all.

Cons

Store managers drawn from the bottom drawer; taught to use the same sleazy techniques one would expect from Walmart. Under all the cheerleading, there is just the worst sort of morale-killing dishonesty and childishness that is the stereotype of retail management. Plainly put, the store is run like a middle-school yearbook, with all the foolishness and mean-spiritedness that implies. Corporate recruits managers partly through pointing out how they will have power over employees, with no mention of the responsibility that should be the key focus of properly constituted management. But its just retail, so who really cares, so long as memberships are sold and comp goals are met, right?!

5.0
Jul 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Awesome work and life balance, great people. offered me a higher wage to come on board. good deals

Cons

odd staffing hours, marketing is a little strange sometimes

Viewing 4096 - 4098 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.