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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,367 total reviews)
      avatar

      Mary Beth Laughton

      35% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 15, 2013

      Assistant Store Manager

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life balance, product discounts, staff and lower level managers, retirement package

      Cons

      Always a major structure changes at retail level or AHQ. Senior leaders are out of touch on the daily life of retail. Poor communication from headquarter to stores. Lack of technology and solutions for the future

      1.0
      Aug 14, 2013

      Is REI becoming a classic Big Box?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, great heritage, great brand.

      Cons

      Growth and lack of understanding of the true nature of their business seem to have turned them into something I don't recognize anymore....

      4.0
      Aug 13, 2013

      Amazing benefits, Great people to work with, good pay for retail, management actually cares about their people.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing health beneifts - a real, bona-fide honest health care plan for employees working 20+ hrs/week Generous accrual of vacation hours. Great pay for retail - someone could actually do this job 20hrs/week and something else 20hrs/week and make ends meet - even with a family Lots of freedom and empowerment Management actually cares about their people in a genuine way. They visibly support the team from the Sales Floor rather than hiding in their office. Flexible hours - schedule always written well in advance Sell cool stuff - products are actually interesting. Meet cool people - most customers are actually fine folks.

      Cons

      Same as working at any other retail establishment: the occasional difficult, self-entitled customer; weird hours (you work when everyone else is playing and vice-versa); the dreaded "clopen" - off at 9:30pm and have to be back at 6am; difficult to advance in the company, no clear or set management track; promotion luck of the draw.... but if you have to work retail, this is the place to do it.

      Viewing 4093 - 4095 of 4,367 Reviews
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      ReviewsREI reviews

      Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.