4.0
Apr 20, 2014
Recommend
CEO approval
Business Outlook
Pros
Awesome coworkers and environment. Great discounts on gear. The company has an inspiring mission statement and really does care about customer satisfaction.
Cons
REI is a co-op, owned by its members. The main performance metric is membership sales, which puts the emphasis on finding and assisting new members rather than on quality service for loyal customers.