REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)
avatar

Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Mar 31, 2014

Great benefits and cool gear!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and very flexible with scheduling. Opportunities to transfer at stores around the nation. Overall a great company to work for.

Cons

Becoming more "mainstream" and run more like a business opposed to a true co-op. Getting full-time status is hard- seems like they hire more seasonal/part-time help opposed to bumping an existing employee to full time.

4.0
Mar 27, 2014

Great company, lots of changes in flight

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GREAT people, great industry, beautiful campus, lots of perks, support for new ideas, latitude to do many new things, work at home options, stewardship,

Cons

Lower than normal salaries for comparable positions, questionable mid mgmnt leadership decisions at critical points

5.0
Mar 24, 2014
Recommend
CEO approval
Business Outlook

Pros

I really enjoy working at REI because they take care of you for taking care of the customer. My values are their values and I am always doing what I believe is right for the customer. I've not had to compromise ethics or service here. Every employee is a real human who is shown respect. Servant-leadership style, all the way to the senior vp/ceo levels - completely authentic in this regard and my main reason for being a part of this company. Additionally the work-life balance is great, maternity and paternity leave, 40 hours a week and I've NEVER been required to work overtime, but when I have elected to myself, my family sees a bigger paycheck for it because even mgmt (other than store manager and senior managers) are paid hourly.

Cons

If you are considering this job, do it for the passion, the values, and the balance. There are advancement opportunities, but REI doesn't open that many new stores a year, so while there is opportunity, there could be more. The pay is mid-high level for retail, but compared to other industries retail pay is still low. The job is VERY relational. You need not only to do good work, but also keep a team highly motivated and positive. This is easier said than done, especially with a workforce of folks with such high expectations and ideals.

Viewing 4102 - 4104 of 4,368 Reviews

Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.