REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
May 29, 2013

REI Rocks!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, fantastic costumer interaction and conversations about the outdoors, great managers, flexible part time hours! Sometimes free food for employee's!

Cons

Nothing is a con with REI

3.0
May 16, 2013

Good intentions, but slow-moving and siloed.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuine endorsement for spending time outdoors whether going out for a jog over the lunch hour or getting into the mountains on weekends.

Cons

Heavily bureaucratic and siloed in approach to decision-making and innovation. Lacking an inspiring organizational and brand vision beyond promoting discounts and sales.

2.0
May 15, 2013

Employee at HQ

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Great product discount and interesting industry. *Many decent, hardworking people. *Environmentally friendly

Cons

*REI USED to be a fantastic place to work. Great worklife balance, co-workers and co-hesive goals. Not anymore...sadly. Along with the departure of the Sr. Level team went the culture. Employees and customers alike noticed - and boy did they notice. REI may claim their attrition is because of economic layoffs but I would venture to guess that more have left voluntarily than involuntarily. That includes the Recruiting Team. It's time for Leaders to take a good look at themselves and this company to get it on the right track again.

Viewing 4114 - 4116 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.