REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
avatar

Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Apr 17, 2013
Recommend
CEO approval
Business Outlook

Pros

The benefits are great, the time off is quite flexible, and you work with amazing people who will teach you everything you want to know about the outdoors.

Cons

You have to sell your soul. They do a great job of pretending to the outside world to espouse values that they pay Fortune magazine to make it sound like they uphold, while trampling on those values and devaluing the people who work for them. Internally they also do a great job of making you think there's nowhere better to work. It's true it's a trade-off - flexible scheduling traded for weekends off and knowing you'll see your family for dinner and holidays; great healthcare traded for a livable wage; kowtowing to 20-something inexperienced "managers" traded for accountability and responsibility and being respected for your hard work and knowledge.

4.0
Apr 13, 2013

Outreach Specialist

Recommend
CEO approval
Business Outlook

Pros

REI is a great company to work for with great benefits for full-time staff and the same benefits for part-time staff that have been working there for a while. While it is currently a company in transition (job and structure changes), it is a company that has good culture and values and the transition is for the right reasons.

Cons

The pay is not great, so you have to love what you do. It is hardly a career at retail level, opportunities for growth and upward movement are very rare and competitive, and there is a big discrepancy between retail and corporate when it comes to pay and resources (up-to-date software, technology, etc.).

4.0
Apr 11, 2013

Marketing Dept

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fabulous benefits, smart people, fun industry, fantastic products, focus on the customer and corporate social responsibility.

Cons

Big changes are happening! While this can be both positive and negative, I'm concerned that the changes will ruin REI's incredible corporate culture. With Sally Jewell, former CEO, leaving to become the Secretary of the Interior, and Matt Hyde, former EVP, now the CEO at West Marine, there is a big hole in leadership. The new CFO is making some good changes but is not interested in maintaining the culture. The co-op is losing its employee mojo -- which is the basis of its wonderful customer focus.

Viewing 4129 - 4131 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.