REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Mar 6, 2013

Quality of job depends on the store

Recommend
CEO approval
Business Outlook

Pros

REI gives great gear discounts, generally has a fun and like-minded staff, is great about transferring to other stores if you move out of state, is good with their environmental stewardship, and has decent pay (compared to other retailers.) In the right market, it was one of the best jobs I ever had.

Cons

The quality of all of the pros for this job are completely dependent on the store or market you work in. I worked in three stores in two markets (the West and Midwest) over the course of six years. I LOVED working for this company in the Western market. Really loved it. So much so that I had decided that I wanted to pursue a long-term career with the company. All of the employees hung out, I went out for the occasional drink or bite to eat with my managers and co-workers (without the entire store being invited as formal function), at work, we worked as a team, and we all just had fun together. Work hard, play hard. When I moved I transferred to the Midwest market. Honestly, it completely ruined my interest in the company. The corporate culture was completely different. The managers were on the mean side, it was frowned on for any of the management team to do anything outside of work (that wasn't a company function) with anybody of a "lesser" position than them, tons of favorites (who were the ones that got hours), ASMs and SM would completely undermine the Supervisors, and every day we got basically yelled at because we were low in memberships and told that if we didn't have high membership sales we wouldn't get hours (this happened even on days where we were supposed to be working stock shifts.) And even though we were supposed to have a "confidential" phone number we could call about these problems, the minute anybody called, the managers knew who it was (because the HR person would tell them details, of course) and shortly after the person who called either got fired or was so under the gun they quit. It got to be so miserable I gave up on a career and left the company.

2.0
Mar 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Nice co-workers from all walks of life, interesting customers

Cons

highly fluctuating hours, extremely low "pay raise" (0.11 per hr), obvious "favorites" that get more hours, LOTS of stocking, no way to move up in the company without relocating

2.0
Mar 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Great discounts and good atmosphere of folks that love the outdoors

Cons

Management is not experienced and is unprofessional and lacks strategic planning ability. Communication is poor throughout the organization, but especially poor coming from top execs down.

Viewing 4144 - 4146 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.