REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Jan 27, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. It's easy to change your work availability. They will give you time off when you ask for it. The other employees are nice people that are fun to work with.

Cons

There aren't too many. You have to work either an opening or a closing shift one day a week. There is a lot of pressure to sell memberships. You usually have to work holidays.

5.0
Dec 26, 2011
Recommend
CEO approval
Business Outlook

Pros

At REI, we are selling quality outdoor products to a customer base that loves to recreate outdoors. Most of the employees share that passion as well so the environment is very positive, which is rare in retail. The company takes its ethics seriously and treats its employees well, providing excellent benefits and decent pay. The review process is straightforward and there is a comprehensive plan for moving up and around the company. Middle and upper management values input from every employee and it shows in our annual surveys: REI ranks high in employee satisfaction. The company is well run, financially stable with steady growth and has weathered the economic downturn in the black while still opening stores. Online sales are rising rapidly expanding REI's reach into areas where brick and mortar stores do not currently exist.

Cons

It's retail. The cons are somewhat typical, but not to the extremes of some retailers. The pay is low, but it's probably at or above market rates. The hours are not guaranteed for non-management employees, so when it's slow, you are struggling to make ends meet. Although, if you're a student or this is a job to get out of the house, it's perfect. Again, it's retail.

5.0
Dec 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Surrounded by great people, generally cool customers. It's a Co-Op! Managers are capable, and there is always room for career growth.

Cons

It's still sales. You do have to pick up after people in the dressing rooms. Otherwise, it's a great place to work!

Viewing 4174 - 4176 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.