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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,366 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      5.0
      May 12, 2013

      Treats employees well, overall happy place.

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company treats employees very well through benefits, small acts of appreciation. Very well paid for a retail job.

      Cons

      Customers are usually well off and can act very snobby, because of the return policy, it reinforces the saying, "Customers are always right" which just encourages customers to be even ruder when things don't go their way. Work experience can heavily depend on who is on the management team.

      4.0
      Mar 10, 2013

      REI - A great place to work.

      Engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Since REI is a co-op, they can take a longer term view without shareholders breathing down their neck for short term gains. The co-op is also heavily involved in the communities where they do business and is an outstanding advocate for protecting the outdoors.

      Cons

      Advancement can be challenging especially if you're in IT. By nature, IT is a small organization so movement, lateral or upwards, is limited.

      Viewing 4222 - 4224 of 4,366 Reviews
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      ReviewsREI reviews

      Glassdoor has 4,505 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.