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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,366 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Feb 14, 2013

      10 year tenure, Full Time & Part Time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Far better than your average retail working experience. Most employees, even if they are somewhat transient, are happy to be working there as many enjoy using the products sold. Benefits are very good for any company, and outstanding for retail. Promotion from within was encouraged so if you're looking for a career in management starting as an hourly employee may be an alright move.

      Cons

      It is retail so there is some amount of transience among the hourly floor staff which can be disruptive, but there's typically a core group of people at each store that have been there for awhile so it's not too bad.

      4.0
      Nov 12, 2012

      A job I'd consider going back to

      Ski and bike sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun place to work. I enjoyed the customers and my coworkers.

      Cons

      I eventually got tired of answering the same questions for customers. The scheduling was difficult with evening and weekend work and only knowing the schedule for two weeks out. To plan anything I needed to either request time off three weeks ahead or else wait until the schedule came out and plan around it.

      4.0
      Oct 25, 2012

      Great transition positions between other full time jobs

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      For me, REI was a great transition job. It gave me flexibility in my schedule, giving me time to plan the next step in my career. The pay was sightly better than most retail jobs and the work environment is very positive. The shoppers tend to be well informed and the interactions all tend to be positive. They also have a good discount purchase program for the employees.

      Cons

      The flip side the schedule is that it changes every week. Days, then nights and always some part of a weekend. I didn't like having my personal time change every week. The is the stress placed on meeting goals for memberships sold - it's not that hard, but still a an issue when you don't meet your goal. It can also cause a problem when another employee feels that you scooped a shopper that they thought they had sold a membership to. They also employ the mystery shopper score system - so be prepared to be judged on your performance.

      Viewing 4225 - 4227 of 4,366 Reviews
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      Glassdoor has 4,505 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.