REI reviews

3.6

64% would recommend to a friend

(4,364 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Apr 11, 2012
Recommend
CEO approval
Business Outlook

Pros

very open communication between store management and employees employees are empowered to solve almost any customer problem without manager approval good benefits and incentives even for part time employees reasonable membership goals and support while you're learning and building up your numbers

Cons

I wish there were a more clear way for employees to get training in other sales areas

3.0
Mar 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Great coworkers--everyone is passionate about the outdoors, pay and benefits are good for retail, solid training, decent independence on sales floor

Cons

Low and inconsistent hours, definite favoritism from management, unrealistic (for many) quotas to sell memberships, lots of people get stuck in the job

5.0
Mar 20, 2012
Recommend
CEO approval
Business Outlook

Pros

REI really takes care of their own, they are committed to professional development and service to the public. I truly believe people shopping there are getting a good experience and the staff are happy and willing to help at all costs.

Cons

The pay is a bit low, hard to make ends meet here in New York City, but that's the retail life.

Viewing 4234 - 4236 of 4,364 Reviews

Glassdoor has 4,502 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.