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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,359 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Jan 2, 2012

      Not a bad second job

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The great things about working at REI are: The prodeals, your fellow employees, how laid back most of the customers are and the fact that you can actually get health insurance if you work enough.

      Cons

      The downside to a job like this is that you're never going to get 40 hours a week, or at least its very rare. Its also difficult to support yourself on the hourly wage while you try and work your way up into the management team.

      5.0
      Dec 26, 2011

      At REI, I look forward to coming to work due to great coworkers, great customers, and I believe in our products.

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      At REI, we are selling quality outdoor products to a customer base that loves to recreate outdoors. Most of the employees share that passion as well so the environment is very positive, which is rare in retail. The company takes its ethics seriously and treats its employees well, providing excellent benefits and decent pay. The review process is straightforward and there is a comprehensive plan for moving up and around the company. Middle and upper management values input from every employee and it shows in our annual surveys: REI ranks high in employee satisfaction. The company is well run, financially stable with steady growth and has weathered the economic downturn in the black while still opening stores. Online sales are rising rapidly expanding REI's reach into areas where brick and mortar stores do not currently exist.

      Cons

      It's retail. The cons are somewhat typical, but not to the extremes of some retailers. The pay is low, but it's probably at or above market rates. The hours are not guaranteed for non-management employees, so when it's slow, you are struggling to make ends meet. Although, if you're a student or this is a job to get out of the house, it's perfect. Again, it's retail.

      Viewing 4246 - 4248 of 4,359 Reviews
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      Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.