REI reviews

3.6

64% would recommend to a friend

(4,359 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Oct 21, 2011
Recommend
CEO approval
Business Outlook

Pros

REI was an amazing place to work. I definitely felt at home there. I have a BS though and found a higher paying job or I would have loved to stay. Seriously best retail job you could ever find! Fun interview process and great people. My interview was a group interview - don't worry about being a super outdoor enthusiast - just be yourself and appreciate the world we have around us. Warning - STRONG customer service skills are important!!

Cons

Customers return everything and sometimes you want to kill them :p

5.0
Oct 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Excellent working environment with a company that supports its mission statement with stewardship and outfitting people for a lifetime of outdoor experiences and challenges.

Cons

Most staff is hired seasonally and hours are earned through performance. Retail can be challenging as we are a high end store and customer service is paramount.

Viewing 4258 - 4260 of 4,359 Reviews

Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.