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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,369 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Nov 18, 2024

      Great work culture

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment Good management Customer base is friendly

      Cons

      As most retail jobs, the holidays are a nightmare

      1.0
      Nov 16, 2024

      Disappointing experience

      Anonymous, engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      The individual contributors that remain are good people looking for good leadership. Discounts on outdoor gear are a nice perk.

      Cons

      Leadership has created a toxic workplace with poor communication, layoffs, outsourcing, and lofty goals without proper roadmaps. A direct result of these leadership choices have led to employee apathy and brain drain as REI continues to lose valuable talent. Rather than ask “how can we improve and meet our customers needs?”, the mindset is “how can we cut costs and keep the experience the same or acceptably degraded for less money”

      4.0
      Nov 16, 2024

      Great people, poor outlook

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome coworkers, store management is generally ok, job itself is fun

      Cons

      Company execs are leading the co-op down a very dark path, writing is on the wall and morale among employees decreased dramatically in my time there

      Viewing 427 - 429 of 4,369 Reviews
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      Glassdoor has 4,508 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.