REI reviews

3.6

63% would recommend to a friend

(4,369 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

- great coworkers - fun if you are not actively looking to advance in the company - access to discounts and pro-deals

Cons

The motto used to be "People over Profit" and since upper leadership has been bleeding money, they have sacrificed so many positive initiatives in the quest to return to profitability. Many retail employees got hours cut drastically without explanation, union busting, store managers who lack basic communication skills, shutting down opportunities to increase access to the outdoors (like rental departments). If you want to advance or develop into leadership roles you must have completely open availability and abandon all critical thinking- making it nearly impossible to have a second job- but they do not pay enough to afford cost of living on a single income. All stemming from lack of profitability but then you turn and see what money does get poured into- huge campaigns for poorly fitting shoes, overproduction of underselling e-bikes, brand trips for influencers (even though staff no longer get to partake in training trips) and ineffective ad campaigns. But fear not-if you exceed all your quarter goals and blow the credit-card application quota out of the water you WILL get a pizza party!

4.0
Nov 19, 2024

Solid Place to work

Recommend
CEO approval
Business Outlook

Pros

Great people and community that makes you feel wanted

Cons

Hours can be difficult to get based on the quarter

4.0
Nov 19, 2024

Good job

Recommend
CEO approval
Business Outlook

Pros

You can do outdoor activities with company

Cons

not a lot of overtime

Viewing 424 - 426 of 4,369 Reviews

Glassdoor has 4,508 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.