REI reviews

3.6

63% would recommend to a friend

(4,371 total reviews)
avatar

Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Mar 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Great culture - people are hard working but good work-life balance. Outdoor focused. Retail with a difference. Good benefits. Great employee purchase incentives.

Cons

Not on the bleeding edge of my field - but I knew that going in.

3.0
Feb 23, 2016

Retail Sales Lead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, awesome coworkers, cool customers, great products to work with

Cons

Managing ambiguity is seen as a strength at REI, direction is lacking, lots of misguided goals

1.0
Jan 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Overall, the company has great vision and experience in the outdoor world. On paper, the ethics and morals of the company are spelled out very well.

Cons

There is so much mention about how much money REI gives back to members, donates to groups, supports causes. The most important cause they forget, is their very own loyal employees. Regardless of the position, unless you hold an actual management position, there is no way you can earn a liveable wage without working a 2nd job. After THREE years, I received only 3 employment reviews, and was only paid $11/hr. That was as the Shipping & Receiving Specialist. I saw several Sales Leads make upwards of $13/hr, and their workload paled in comparison with mine. Job expectations need to be revamped in a big, big way.

Viewing 427 - 429 of 4,371 Reviews

Glassdoor has 4,510 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.