REI reviews

The first con, and this is appears to be a company-wide problem which is getting worse, is selling memberships. Remember, that one is exchanging their outdoor expertise. Well, that does not really matter. Selling memberships is the single most important task. For not meeting quota, one is handed, punitively, reduced hours. This is a tongue and cheek example: It is important to never spend too much time with an existing member. Keep moving across the sales floor to find those non-members and beg them to sign up. You do not want to waste time outfitting an existing member preparing a trip of a lifetime to Kilimanjaro. It seems like the only rubric for measuring success is memberships. The second con I hope, is only particular to my own store. Most of the sales leads and managers are retail professionals and not particular “outdoorsy”. The authenticity and integrity of this hiring practice should be questioned. Said employees could probably tell you about a product, but not how they have actually used it.

Low pay, few opportunities for growth, variable and unpredictable schedule works against their emphasis on work/life balance.