REI reviews

3.6

64% would recommend to a friend

(4,361 total reviews)
avatar

Mary Beth Laughton

39% approve of CEO

35% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Apr 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Employee discount - 20% off everything in the store, 50% off REI brand, and special deals on top of that. Minimal availability requirements for PT - 2 half shifts during the week, one full shift on weekends. PT health benefits. The store overall is a little higher class than most retail, which means a higher percentage of customers who don't suck. They actually pay above minimum wage for starting positions if the cost of living in your city is high.

Cons

If you're PT, and almost everyone in a starting position is, you may frequently only get 5 hours of work a week. "Black-out dates" - days when you're not allowed to request time off - cover roughly 90% of the calendar! It's impossible to take a week off to go visit family at *any* time of the year. These stores live and breathe through the folks who do floor sales - the people with astounding product knowledge - and they aren't paid much more than a cashier.

4.0
Apr 22, 2010

Great place to work when your life is in transition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Competitive wages and benefits compared to other retailers - Great environment and great people - Great work/life balance - flexible scheduling

Cons

- If you are an ethical person, customer service can be very frustrating at times due to very forgiving return policy. - Can easily become complacent - Stagnant in job; hard to move up - Scheduling system sometimes makes errors - nice managers are sometimes too nice to certain employees

4.0
Apr 8, 2010

Got RIFed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture was great, people were great. Most times were very understanding about needing time away from work. On site workout room and locker room a plus

Cons

managment was so-so. Reorg every 18 months like clock work. Bonus was smaller every year with the same old raise bar speach each year.

Viewing 4330 - 4332 of 4,361 Reviews

Glassdoor has 4,499 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.