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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,371 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      1.0
      Dec 27, 2014

      As soon as the starting managers left for better jobs the place was a living nightmare and disordered.

      Frontline, banking, outerwear
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun people to work with, interesting stories from customers wishing you were going on their trips

      Cons

      pay rate low not enough to live, no steady management, exploitation, No flexibility for students so you better find someone who could cover your shift or your terminated they don't want to train people in needed areas such as banking.. well guess what I was terminated and passed my college courses.

      4.0
      Nov 17, 2014

      Amazing place to work

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great structure, competitive wages, appropriate work/life balance for retail. Solid employee environment. Great benefits.

      Cons

      None. For retail, by far the best organization in which to work.

      4.0
      Oct 20, 2014

      Overall nice place to work.

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Customers tend to be quite friendly and typically excited about upcoming adventures which always makes for a more pleasurable experience. Co-workers are all outdoor enthusiasts which means there are always great stories to share and there's a wealth of knowledge to tap into in the event I run into customer questions I am unable to answer. The company also cares a lot about outdoor stewardship and encourages employees to get outside often. The company is even starting what they call Yay Days which are days where employees will get paid to go out and do their favorite activities (8 hours for full-time employees and 6 hours for part-time).

      Cons

      Weekly hours are completely dependent upon number of memberships you sell. If you cannot get customers to become members then you will be given very few hours each week. They give you a yearly membership goal which is based on number of hours worked per week and if you are anywhere under 100 percent of your goal then your hours may not be what you'd like. Another huge con is the pay. With over 5 years of retail experience alone the pay should be much better than it is.

      Viewing 442 - 444 of 4,371 Reviews
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      ReviewsREI reviews

      Glassdoor has 4,510 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.