Is REI a good company to work for?

REI has an overall rating of 3.6 out of 5, based on over 4,510 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at REI to a friend and 34% have a positive outlook for the business. The best reviews about REI have been left by employees working as Store Sales Specialist , Retail Specialist and Frontline Staff .

Does REI pay their employees well?

According to anonymously submitted Glassdoor reviews, REI employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at REI. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at REI?

63% of REI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated REI 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at REI?

Sales Associate (636) , Sales Specialist (463) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (38) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 477 reviews)); "Coworkers are great and the general technical acumen is high." ((in 363 reviews)); "They give you a great discount on all store merchandise as well as comprehensive benefits." ((in 326 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 194 reviews)); "Great work life balance is great." ((in 130 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 372 reviews)); "Bad management and not much growth" ((in 259 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 114 reviews)); "Long hours and difficult to have a consistent schedule" ((in 101 reviews)); "It’s still retail and the wages are low." ((in 28 reviews))

What are employees saying about REI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about REI layoffs and their outlook for job security at REI in 2026.

What are the top reviewed REI locations?

Seattle , Kent , Sumner , Denver , New York , San Diego , Portland , Atlanta , San Francisco , Austin , Chicago , Boston , Berkeley , Bellevue , Houston , Tustin , Boulder , Issaquah , Los Angeles , Goodyear , Salt Lake City , Framingham , Washington , Columbus , Bloomington , Dallas , San Antonio , Bedford , Phoenix , San Carlos

REI reviews

3.6

63% would recommend to a friend

(4,371 total reviews)

Mary Beth Laughton

38% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews

4.0

Oct 18, 2014

Thoughtful company. Management breakdown.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Insurance. Benefits. Pro-deals. Atmosphere. Culture.

Cons

Wage is very low. Signing up Members is required and determines, in part, your salary increase. Store management teams have high turnover due to poor management by VP's.

4.0

Oct 17, 2014

Great company with huge potential under new leadership.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A great company with an amazing legacy and an extraordinary potential if new leadership embraces the potential to leverage customer data, customer experience and omni-channel loyalty based from the co-op membership model.

Cons

In the past the company has been very risk averse and slow to evolve. In many ways this has served them well, especially in the 2008 economic downturn. However when it comes to the digital landscape and the rapidly changing shopping landscape they have exposed themselves greatly to both those doing multi/omni-channel shopping better at one end of the spectrum and Amazon doing commodity shopping at the other.

3.0

Oct 2, 2014

Great to average

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good products. Decent benefits.

Cons

Does not pay well for retail positions. HQ jobs used to be fun and energizing - but have changed focus just to be another retailer. HR VP said employment is now plug an play - we will keep you as long as we need you and then we will let you go.

Viewing 445 - 447 of 4,371 Reviews

Jobs at REI

Forklift-Cherry Picker/SP/OP operator/warehouse associate-First Shift/Fulltime/ Mon-Thurs

Stocking Equipment Operator - Full Time (Friday Through Monday) 4am - 2:30pm

Forklift-CherryPicker/SP/OP Operator/Warehouse Associate- First Shift/ Part Time/ Sun-Mon/ 5am-3pm

Forklift-Cherry Picker/SP/OP Operator/Warehouse Associate- First Shift/Part Time/Thur-Fri/5am-3pm

Receiving Associate Full Time (Friday through Monday) 4am - 2:30pm

REI

REI reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Thoughtful company. Management breakdown.

Great company with huge potential under new leadership.

Great to average

Jobs at REI

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