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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,371 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      3.0
      Mar 10, 2014

      REI has a great reputation, but fails to live up to the hype

      Retail associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      best perks of any job i have ever had, good coworkers, lots of people around that want to do the fun outdoor things that you want to do - so there is never a dull day off.

      Cons

      bad management, extremely low pay, little concern over employee well-being, turn-and-burn mentality on new-hires, lying right to my face on important issues, management is never on the floor - always sitting in back checking their Facebook or retirement accounts.

      4.0
      Feb 25, 2014

      My experience at REI was one of positivity, challenges, and lots of learning.

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pro-Deal discounts, lots of vendors come to talk about their products, exposure to people of different walks of life, opportunities to take charge of projects, relaxed workplace, relatively easy to have a work/life balance

      Cons

      Lots of hoops to jump though to reach management, poor communication from time to time from company heads, high standards of selling memberships on a regular basis, hours based on sales (how many memberships you sell during your shift)

      3.0
      Dec 24, 2013

      Great people, less than stellar tools, policies, and management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      fun, friendly co-workers, most of whom walk the talk and love what they do which makes working with them fun. Passion is abundant here. The products and discounts are wonderful. Benefits are only ok.

      Cons

      Tools are awful here, never have I worked with such non-intuitive, disintegrated systems. There have been some MAJOR bad decisions made with regards to brand and investment in infrastructure improvements. The level of staffing and thus responsiveness in the IT dept here is RIDICULOUSLY bad.

      Viewing 457 - 459 of 4,371 Reviews
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      ReviewsREI reviews

      Glassdoor has 4,510 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.