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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,370 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 20, 2013

      Indecision and unwillingness to change will doom REI

      Manager level
      Recommend
      CEO approval
      Business Outlook

      Pros

      REI has a good work/life balance, discounts, casual environment, nice HQ campus, encouraged to serve the environment, good health coverage, encourage alternative transportation methods.

      Cons

      Complacency, slow to change, indecision, competitive with each other and other divisions, poor leadership, ignorant, lack technical skills, minimal career advancement opportunities, lack of accountability, lack of respect for newer employees and the experience/knowledge they bring to the company, disjointed retail leadership team (retail directors), who do not agree and lead independently, which creates a poor customer experience from store to store. Retail leadership is stagnant with minimal turnover. Retail management opportunities are almost entirely given to internal candidates.

      3.0
      Aug 15, 2013

      Assistant Store Manager

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life balance, product discounts, staff and lower level managers, retirement package

      Cons

      Always a major structure changes at retail level or AHQ. Senior leaders are out of touch on the daily life of retail. Poor communication from headquarter to stores. Lack of technology and solutions for the future

      2.0
      Jul 31, 2013

      Declining quickly

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good part-time job for youngsters who do not really expect to be treated well. Its just retail, after all.

      Cons

      Store managers drawn from the bottom drawer; taught to use the same sleazy techniques one would expect from Walmart. Under all the cheerleading, there is just the worst sort of morale-killing dishonesty and childishness that is the stereotype of retail management. Plainly put, the store is run like a middle-school yearbook, with all the foolishness and mean-spiritedness that implies. Corporate recruits managers partly through pointing out how they will have power over employees, with no mention of the responsibility that should be the key focus of properly constituted management. But its just retail, so who really cares, so long as memberships are sold and comp goals are met, right?!

      Viewing 463 - 465 of 4,370 Reviews
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      ReviewsREI reviews

      Glassdoor has 4,509 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.