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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,373 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      33% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Nov 7, 2023

      Needs new leadership, but coworkers make it great

      Senior sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with truly are amazing. Very inclusive and tremendous expertise. As of right now, I earn both sick time and vacation time as PTO, and they accrue separately.

      Cons

      The C-Suite made some terrible business decisions during the pandemic and the company has been crippled ever since. We are constantly chasing this carrot stick of "getting back to profitability," but year over year we break new company records with revenue. This all gets passed off on the retail stores to burden.

      5.0
      Nov 2, 2023

      Loved REI on and off work

      Operations lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Diversity and inclusion; retail employees become like family. - Members usually relate to customers with similar likes as the employees in the department they are shopping in; this makes for great conversation and customer service. - Medical benefits are outstanding; especially for gender-affirming care. - Employee discounts and Pro-Deals. - Thanksgiving and Black Friday paid time off in addition to 2 "Waydays" a year.

      Cons

      - REI is growing fast and is resulting in a quickly changing business model with more focus on the bottom line and increasing membership base. - Strong push for memberships and Mastercard sign-ups both on the floor and at the frontline; those not great at sales might find it stressful. - Where there used to be a few sales a year, there are constant and overlapping sales; it's easy to mix them up causing customer confusion. - Full-time positions are being reduced. - For part-time employees hours can be minimal - could be difficult to obtain/maintain the full benefits plan.

      Viewing 538 - 540 of 4,373 Reviews
      Related searches: REI jobs | REI salaries | REI benefits | REI interviews | REI conversations
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      Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.