REI reviews

3.6

64% would recommend to a friend

(4,359 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Jan 21, 2026

Great place

Recommend
CEO approval
Business Outlook

Pros

Overall, a great place to work at

Cons

no con's about the company just some of the ppl....

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive, team-oriented work environment Coworkers and leadership are supportive and knowledgeable Strong company mission and values Good training on outdoor gear and customer service Employee discounts and access to quality gear

Cons

Pay can be lower compared to the expertise required Retail hours include nights, weekends, and holidays Busy seasons can be understaffed and stressful Advancement opportunities may be limited in some locations

3.0
Jan 20, 2026

Retaliation and Poor Management

Recommend
CEO approval
Business Outlook

Pros

Amazing customers and an easy job!

Cons

Management’s political views infect work culture and heavy union busting.

Viewing 61 - 63 of 4,359 Reviews

Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.