REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)
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Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Feb 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Fantastic work culture! The discounts are decent and the prodeals even better--if you can swing them on your lean paychecks. Sometimes you can win some swag and it’s really cool when that happens.

Cons

What it boils down to is that REI is a paycheck to paycheck job. If you're not a manager you're going to have difficulty ever getting enough hours to survive on. Most of REI’s retail workforce is hired on as seasonal part time workers and they’re often made to believe that they have a shot at moving into a full time position if they meet their goals. Don’t be fooled. It is nearly impossible to be considered for a full time position because there are hardly any. As a part time employee you will be susceptible to highly fluctuating schedules, you'll never seem to get enough hours, you'll be at the mercy of frequent payroll cutbacks, and worse than Walmart wages. Other drawbacks include: dropped health benefits, membership sales are still demanding and stressful, there is a lot of favoritism in play by management, upward movement is nearly non-existent, and there is high employee turnover which impacts the morale (you will miss the employees who have become like family, because they became so fed up and couldn't stick it out anymore). Be aware that If you become one of the fortunate part timers who qualify for health coverage, they’re not guaranteed. You’ll need to maintain a rolling average of 20 hours a week to remain eligible. If your scheduled hours fall below that, then your benefits will be dropped. It happens to alot many employees and it's painful to witness. With that said, if you don't need the hours or benefits it's a fantastic place to work! More importantly, part time employees often struggle and experience hardship you never thought was imaginable at a cooperative renown for its values. REI has sadly been taken over by corporate interests and has lost its way in valuing its people. These days It's all about profits and the bottom line. There's an employee movement and an online petition that are eye openers. You can learn more about the movement by doing a google search for REI Employees for Real Change. The petition can be found by going to coworker.org--just search REI and it should pop up. It's all true. Good luck.

4.0
Feb 1, 2017

REI and Politics

Recommend
CEO approval
Business Outlook

Pros

Leading Outdoor Retailer and they have experienced sales staff that enjoy helping people ,they can solve just about any outdoor gear issue you may have

Cons

Being based out of Seattle I guess they assume all store employees are part of the far left Liberal granola eating tribes, not true. REI President sent an open letter assuming everyone was upset over Hillary's loss and felt their pain .Great place,Great gear, just don't drink the koolaide there.If you disagree with them your kind of seen as a backwards uneducated type hillbilly

4.0
Jan 29, 2017

Life at REI

Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, employee focused company, great discounts on gear, overall positive culture.

Cons

Compensation is not competitive for Seattle market, few opportunities for advancement

Viewing 631 - 633 of 4,373 Reviews

Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.