REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)
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Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jun 7, 2024

Madison REI

Recommend
CEO approval
Business Outlook

Pros

- Awesome staff - Even better pro deals

Cons

- Should be paid more - REI corporate

5.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I enjoyed working for a company that knew what they believed and enforced their values with every product sold.

Cons

The location I worked for was non-union.

4.0
Jun 6, 2024

Overall good place to work

Recommend
CEO approval
Business Outlook

Pros

Being a full-time employee gets you a decent schedule and pay. I really enjoyed working with my co-workers and managers, everyone got along and it was generally fun to work there. The pro deals are awesome!

Cons

The biggest reason I left REI was how awful some of the customers are. 95% of customers are totally fine, 3% are rude and/or mean, and then like 2% are absolutely abusive. 2% doesnt sound like much, but it really ruins your day when you have a total stranger unload on you and you cant even remove yourself from the situation. Yeah, its not every day, but over time its enough to ruin the job. Management shouldnt tolerate customers who act like that towards employees.

Viewing 646 - 648 of 4,373 Reviews

Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.