REI reviews

3.6

64% would recommend to a friend

(4,359 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Nov 24, 2021

Performative

Recommend
CEO approval
Business Outlook

Pros

Good people, it's fun going to work most times, deals are alright and discounts at ski resorts.

Cons

No recognition without active advocation for yourself no matter how hard you work. The track to be promoted up is convoluted and veiled in the idea that you can "be your own type of leader" but rei has a type. Doesn't matter the experience you have in the industry someone with much less can jump you in leadership with no valid reasoning. It's an incredibly white environment that fumbles around with how to truly be authentic to DEI but also takes "for all" too literally to succeed in making progressive decisions. Techs as well as staff are handcuffed by doing things the "Co-op Way" that it is difficult to be an individual and see your solutions for problems be taken seriously or viewed as viable. Black folks beware, you will be tokenized and taken advantage of.

2.0
May 14, 2021

You will be gaslit

Recommend
CEO approval
Business Outlook

Pros

The people that they hire are mostly excellent-- Great, friendly people, hard workers and very knowledgable. They also have benefits for the uninsured as long as you work 20+ for six months. Shoppers are mostly very friendly.

Cons

REI would have you believe that it's a great place to work because they will tell you that all the time. You will do well there if you sell memberships-- that is the only way to be successful there. You will be told that selling membership is not the most important part of working at REI, but it really is the only metric that management uses to rate your performance. You will also have to "drink the koolaid" to have management notice you. They want you to be "authentic" but what they mean is unrealistically enthusiastic all the time. It's almost a cult-like atmosphere, which they rely on to pay you the bare minimum. If it wasn't for the healthcare, I would not have been there as long as I was. They will also tell you that they value a "work life balance" but there's no way to do it on pay that low. I was actually outside less when I worked there because I didn't have the opportunity financially. I also noticed a drop in benefits and discounts the longer I worked there.

1.0
Aug 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Work life balance Great pro- deals

Cons

Not enough creative opportunities Creatives aren't valued No clear decision makers - major swirl all the time

Viewing 82 - 84 of 4,359 Reviews

Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.