REI reviews

3.6

64% would recommend to a friend

(4,359 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
May 7, 2020

Was acceptable until COVID

Recommend
CEO approval
Business Outlook

Pros

Discounts, sometimes free beer, resume builder

Cons

REI was never an amazing employer, but was decent enough. But with COVID-19, everything is going downhill and shady decisions are being made. Barely three weeks into stores being closed, 25% of HQ employees were laid off. It appears the majority of them were women, which is interesting considering the HQ population overall is majority men. Several women on maternity leave or very pregnant were let go. The layoffs also targeted primarily individual contributors, so now there are many "teams" of a manager and a direct report. One team I heard of now has a ratio of 1.5 individual contributors to managers (9 ICs to 6 managers). Ineffectual managers were retained while very valuable and needed ICs were cut, greatly increasing workload for their colleagues. Then there's the 10% pay cut the survivors had to take. And to top it off, we all have to work remotely for the foreseeable future but the company has made it very clear that we will not be reimbursed for any expenses to purchase equipment, nor are we allowed to take anything from our office workspace. I've spent $500+ equipping my space with the bare minimum to do my job effectively.

5.0
Feb 3, 2018

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Its great to work in a place with high values, respect and kindness from the whole team of employees and management. If you work hard and are actually interested in the company and what it stands for, you will go far. but if you treat it like a job at a fast food joint, then you won't get full time. They are great about giving you the hours and schedule you want if you work hard and take pride in your work.

Cons

Its still retail so you deal with ridiculous people that come in.

3.0
Sep 21, 2017
Recommend
CEO approval
Business Outlook

Pros

good time off nice offices in Eastgate good pro-deals believe in what the coop stands for - get outside, parks good compensation and work life balance

Cons

IT project managers are highly paid admins - mostly working in various tools and excel. No empowerment. No career path for PMs No training No consistency across the org Lots of executives have left the company around the same time - both in IT (CIO and VP) and in Digital

Viewing 85 - 87 of 4,359 Reviews

Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.