REI reviews

3.6

64% would recommend to a friend

(4,359 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Apr 11, 2017

Don't be fooled by Forbes Best Companies status!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your coworkers will be some of the most talented, dedicated and wonderful people you'll ever meet

Cons

The company consistently underpays, understaffs, and consistently undermines any chance of success. We are constantly set up for failure. There is basically no communication - and when management does talk to you, it's always negative. The company still functions under severely antiquated technology and management style. Favoritism, ageism and many other 'isms' are abundant. HQ is the ivory tower and retail stores are the serfs that keep the kingdom afloat. Corporate rides high on PR stunts and high pay on the backs of the low paid retail and distribution center employees. Store employees are slowly starved of hours until they are forced to leave. There are just a handful of coveted full-time positions, and unless you're a favored daughter/son, forget it!

1.0
Oct 14, 2016
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck even though it's tiny since your hours get cut every holiday and sale. Beyond receiving a check every two weeks there's absolutely nothing positive about this company.

Cons

Hours get cut while seasonal workers are hired. Nobody knows the policies since they're always changing. No clear sense of direction. Horrible clueless managers making too much money that don't know policies but will send you feedback emails even if you do something right or per another dept. People act beyond nice to the point it's clearly fake. Customers are rude and demanding. This job will bring you down eventually. Also the employee discount is mentioned heavily, do your homework since Amazon is still cheaper. If you're interested in working at REI read the Reddit AMA thread with the new CEO Jerry!

Viewing 100 - 102 of 4,359 Reviews

Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.