REI reviews

3.6

64% would recommend to a friend

(4,359 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Apr 30, 2016

The Peter Principle is in effect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of your peers, especially at the individual contributor level are great people to work with. There are a lot of experts in their fields who have chosen to work at REI, so you can learn a lot if you are coming from a less sophisticated company. The co-op still has worthwhile values that are unique in business, especially in a retail environment. It's easy to have pride in what REI publicly stands for.

Cons

In most departments the majority of leaders are recently promoted, either from within or hired from the outside and given a big promotion in the process. Unfortunately, most of these "leaders" have clearly risen to the level of their incompetence. Their performance typically ranges from good/acceptable to shockingly terrible and in most cases it's the latter. Micromanagement is rampant and amateurish VP's don't trust the experts on their teams. Morale is tanking as a result and a number of the most talented employees have recently defected or been let go.

3.0
Apr 25, 2015

Director

Recommend
CEO approval
Business Outlook

Pros

A company with a wonderful culture and values. A unique and fun place to work because its a mission based co-op. Amazing co-workers and good work-life values.

Cons

The winds of change swept through with the new CEO from Coach. This caused a lot of fear and eroded some trust. Hopeful that things will settle down soon and its nice to see that the company is on track financially.

2.0
Dec 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits for employees: Healthcare, 401(k)/Profit Sharing, Gear Discounts and In-Store Discounts, very active culture.

Cons

Lack of top-talent. Slow career growth. Political environment. Lower compensation than comparable companies.

Viewing 103 - 105 of 4,359 Reviews

Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.