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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,359 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Mar 14, 2025

      Greedy Company - Stay away

      Bike mechanic
      Recommend
      CEO approval
      Business Outlook

      Pros

      ..... honestly, it's hard to say...the discounts and pro deals...that's it.,.

      Cons

      Terrible management, also a very greedy and vindictive company that goes after its employees for wanting better rights and treatment. Hours and position were faulty and sketchy as a one-moment; you are working full time 35-45 hrs a week to only working 6 hrs a week without any promise of hours coming back to normal. Also experienced a fair share of racism and discrimination from certain managers....yea, just don't work here

      1.0
      Sep 3, 2024

      it's giving gaslighting and manipulation

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Prodeals are great. good insurance

      Cons

      Everything else. REI is a horrible toxic company that uses there "co-op way" and "core values" to manipulate and gaslight empolyees. REI has a history of blacklisting people. They don't fire people. they "coach them out" which essentailly means that they make their jobs so awful the person will just. Their business model is really bad and i highly doubt their physical locations will still be open in ten years. They find every way they possibly can to not pay people a livable wage. especially employees who are people of color. REI is racist, sexist, ableist, and really just a down right awful company. The marketing team is fantastic. the things that are able to sweep under the rug is pretty impressive.

      1.0
      Jul 15, 2024

      28 year employee-rei has lost it’s way-

      Department manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing people trying to do great things.

      Cons

      Everything else. Sad. “The Way Forward” rei has effectively gotten rid of everything and everyone that made rei great. Tenure is viewed as an extreme negative. Those that remain/survived are powerless and just trying not to get fired. rei now struggles to follow the values it so loudly markets. Shame on rei. Employee and rei Members deserve much better. The current unionization is just another symptom of its failures.

      Viewing 109 - 111 of 4,359 Reviews
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      Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.