REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Apr 30, 2014

No longer a good place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers are great, caring, active people that are trying their best to stay positive at a time when morale is low. Great discounts on gear.

Cons

Rei (Fairfax)was a great place to work for many years but sadly the company is moving in the wrong direction. The pay is low, the hours are inconsistent and employees are scheduled just below the minimum threshold of hours so we don't receive holiday pay. Many of us have had to add vacation time to every pay period to keep our hourly average up so we don't lose our health insurance benefits (20hour average needed) because we are not scheduled enough hours. A few employee lost their insurance coverage. Many of us earn vacation time but don't make enough money to go anywhere. Morale is low and many employees would leave if they had an option and trust me they are looking. REI Fairfax is all about the numbers, selling memberships , cutting payroll and has become a very tense place to work with upper management watching your every move. Corporate control is high and my direct managers are really powerless to be advocates for their staff. Job advancement is virtually non existent since the restructuring a few years ago. Pay raises don't cover a cup of coffee a week. The only people who can afford to work here have a spouse who is the main bread winner or have a good full time job and work here part time for discounts.

2.0
Apr 12, 2014

Great at the beginning but the company seems to have lost its way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the benefits are amazing, time off is generous, and the store discounts almost make up for the bad.

Cons

my group was severely understaffed, IT Directors and management seem to only give lip service to companies core values.

Viewing 166 - 168 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.