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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,367 total reviews)
      avatar

      Mary Beth Laughton

      35% approve of CEO

      34% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Oct 4, 2013

      Think of it as a cult that is transitioning into a business... BIG business.

      Middle manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with lots of similar activity minded people. Great discounts (which are shrinking) Outdoor socializing opportunities (which are shrinking) Good health benefits (which are shrinking) Ability to move up (oh, wait. Thats stopped in its tracks)

      Cons

      Disconnect between Corporate, Middle, Store, and Floor level management. Shrinking benefits Poor pay. Lost sight of its core values. (Some which have been deleted in the past few years, such as "not encouraging debt of the members.") Employee motivation is being changed from that of enthusiasm based to fear based.

      2.0
      Sep 26, 2013

      Lots of changes

      Store product expert/sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Typically hire good people at the store level. Great deals on gear.

      Cons

      This company has changed so much from when I started working for them nine years ago. They no longer provide benefits such as health insurance for part timers, employees no longer get first pick of returned items, and "Work/Life Balance" is no longer a touted REI ethic. They used to provide great training that translated into great customer satisfaction but now the only training you will get is on how to sell memberships. And you'd better sell memberships or you will not get hours. Most people who were trained under the old REI are gone now, they were being paid more than REI wants to pay so they either left or were fired for one thin reason or another. If you take a job in one of their stores you can expect it to be a WalMart kind of experience.

      1.0
      Jun 14, 2013

      Horrible place to work

      Front end
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great discount when you work there

      Cons

      Management is horrible and very dishonest. If you don't fit in to the so called REI crowd they will try everything in the book to get you to quit. I have worked over 20 years in my life and this is one of the worst jobs I have ever had. They are so focused on what REI has to offer and REI will be there for you.

      Viewing 169 - 171 of 4,367 Reviews
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      Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.