REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
May 20, 2015

Poor Work Life Balance

Recommend
CEO approval
Business Outlook

Pros

• Amazing healthcare and 401k • Great co-workers • Great discounts I am a retail manager and if that is what you are, then there are probably not many gigs as sweet as this one. I never work more than 40 hours per week unlike some of my counterparts that work for other retailers. There are some great managers at this company and working for them is very rewarding.

Cons

There is poor work/life balance in retail. Whenever the rest of the world is spending time with those they hold dear, retail employees are at work. There are some terrible managers working at this company and working for them sucks all the fun out of the job. The pay is lower than one might expect from a billion dollar retailer and the opportunities to advance just aren't there for even the best employees if they are not willing to move cross-country.

3.0
May 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Products sold enhance customer's outdoor experience. Flexible work hours, great benefits, like minded co-workers.

Cons

As the company grows, the work/life balance is disappearing. More focus on driving KPI goals instead of doing the right thing for customers and the environment.

1.0
Feb 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Gear discount Work with some cool people into outdoorsy activity.

Cons

Memberships are everything. It doesn't matter to them how well you connect with customers or the amount of product you sell, you're only as good to them as the number of memberships you push onto people. No more, no less. Low wages. Working at REI is like working at Wall-mart or another "big-box" store. Pushy, paranoid managers treat you like a school kid, regardless of expertise or proficiency. Managers play favorites. They will gossip.

Viewing 214 - 216 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.