REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jan 20, 2015
Recommend
CEO approval
Business Outlook

Pros

My coworkers were amazing. I routinely met amazing people who were passionate about REI's mission. Obviously the gear discounts were well worth it if you like the outdoors. Work/life balance is valued and observed. Overall, my experience was very positive.

Cons

Compensation for working at a Co-Op is not as high as it might be otherwise. Driving to Kent, WA, everyday is not ideal.

3.0
Dec 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Co-workers are awesome. Except for managers not giving feedback and their firing policy, it it s great place.

Cons

Management has some issues. I was fired due to "issues" they had with me. I had been told by both of my managers that I was doing great/excellent, so I thought I was fine. They admitted that the managers had spoken and had written comments 3 times, though they didn't tell me. They also wanted me to come in on Black-Friday to work at 7am and probably fire me then. I knew another employee who was "fired" at her 3 month review, though she had never had negative feedback beforehand. Luckily (for her, a great person), the management messed up with that because the one who fired her left and the other manager was on sabbatical, so they just forgot about her and she kept her job. I heard from many employees that many managers didn't know what they were doing. A real bummer.

5.0
Nov 15, 2014

Great job once you're full time!

Recommend
CEO approval
Business Outlook

Pros

Great customers and coworkers, relaxed environment. Great benifits package once it kicks in and amazing discounts on merchandise. Easy to transfer locations and relocate. 8 hour paid day off every 6 months is a nice perk.

Cons

Retail within a large company always has its challenges. Loss prevention, low hours for part time employees, limited space for stock, unclear visual standards. Overall REI does a great job at managing these issues, but there is always room for improvment. Managment team varies by store and can be hit or miss.

Viewing 217 - 219 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.