REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jul 18, 2016

Sales Specialist

Recommend
CEO approval
Business Outlook

Pros

- Discounts are excellent, often better than employees of company products you can prodeal - low pressure job - great coworkers - customers are a huge step above Walmart customers - excellent health benefits for 20 hours average - very minimal politics at retail sales level, corporate - another discussion - customers value your expertise very much so!

Cons

- very low pay - your hours can be cut enough you might find yourself homeless - seems like the longer you work at REI, the less they "like" you, I get the impression that store management doesn't want your advice, your expertise, and would rather you be that $10 an hour beginner employee they hired some time back. - minimal value given to expertise from store management - 2nd Level store management (regional) is a joke, they play numbers games with revenue and budget to get their bonus, everything else discussed seems like they actually don't have an interest in. - Very Poor in-store on going communication to employees. If you happen to work on the day a manager decides to communicate - great! - Off that day, its word of mouth or osmosis. - very hard to get an honest discussion about career with store management - store management seems to be always in a hurry, very little time to listen like you would expect someone in management to do as part of their job. my theory is store management really wants minimal, non-thinking employees, that will just smile and help customers, not challenge the status quo nor ask too many questions. - I would recommend trying REI out, but don't stay too long, you will wear out your welcome.

2.0
Dec 19, 2015
Recommend
CEO approval
Business Outlook

Pros

flexible hours, decent co-workers, bonus for shopping and prodeals wtih other vendors for great prices

Cons

pathetic managers that are the lamest in taking charge, speaking up, and backing up their employees and depts. Very Passive Agressive- They are Known to cut your hours in order to make you quit so they dont have to deal with terminations. They train you well, but only to be guppies in a pool all jumping for that one piece of worm for hours. They want you to sell memberships- but if everyone is already a member what else can you do?! But isnt this how it works with Retail? REI claims theyre separate from that- it's a load of bs.

3.0
Oct 29, 2015

Major Changes

Recommend
CEO approval
Business Outlook

Pros

Great benefits and good people.

Cons

Lots of changes and people leaving in past 2 years of the own accord and not.

Viewing 289 - 291 of 4,368 Reviews

Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.