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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,368 total reviews)
      avatar

      Mary Beth Laughton

      35% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      5.0
      Oct 31, 2016

      Great culture, fun people & an amazing mission

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Within the first two weeks, I knew I had landed with the right employer. It's so easy to fall in love with people who are smart, talented and driven to connect people to the outdoors, which stems from the top. You are given the opportunity to not only develop yourself, but help the co-op to develop and grow. We DO truly believe that a life outdoors is a life well lived and I can't wait to see where we go next.

      Cons

      With any company, we are (at times) moving so fast and there are so many projects in flight, that it's hard to know which is most important and takes precedence. There is open & authentic communication between upper management, which helps take a lot of the ambiguity and anxiety away.

      5.0
      Oct 24, 2016

      18 Months and Still Loving It!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is easy to fall in love with REI when you have an amazing team and company values. I have worked for a hand full of other companies who try to be REI and all have failed. At the HQ Campus in Kent you will see all types of people, we are allowed to be ourselves, be authentic, be true to the outdoors and care about more than a paycheck. We may not always get it right, but positive intent is at the forefront of everything we do.

      Cons

      Technology is a dinosaur and desperately needs upgraded, micromanagement and silos are rampant, but I know they are moving in the right direction and will get there.

      1.0
      Aug 4, 2016

      Good People, Low Pay, Quick to Terminate Employees

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice to work w cool gear, good discounts, lots of cool and interesting people.

      Cons

      Low pay despite much more responsibility and complexity than most retail jobs, frequent scheduling issues, saw many employees terminated over petty reasons - almost seemed by design to continually turn over employees quarterly or bi-annually.

      Viewing 286 - 288 of 4,368 Reviews
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      ReviewsREI reviews

      Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.