RLI reviews

RLI’s mantra that different works does not apply to claims. The workloads are unmanageable, expectations are ever changing and more upper management than actual claim handlers. Everyone has ideas for more ways to handle claims & just adds things to the “to-do list.” Turnover is atrocious & we are told there is a plan but it’s too little too late. The claims culture is a gotcha mentality. Should it continue there won’t be anyone left. It’s also impossible to post out to a different department or line of business.

The company piles on work and states you are performing very well even better than your peers but then gives barely cost of living pay raises and little to no advancement opportunities. To explain this leadership constantly states that the company has really high expectations.