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      RLS Logistics

      Engaged Employer

      RLS Logistics reviews

      3.7

      62% would recommend to a friend

      (48 total reviews)
      avatar

      Russell F. Leo

      81% approve of CEO

      63% positive business outlook

      Ratings by category

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.5

      Diversity & inclusion

      3.5

      Work/Life balance

      3.3

      Senior management

      RLS Logistics has an employee rating of 3.7 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RLS Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      48 reviews
      5.0
      Jan 5, 2023

      Love it here

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Seen as more than just a number, very family oriented and understanding

      Cons

      Wish there would be more communication between the different groups within the building

      avatar
      RLS Logistics Response
      3y
      Hello, thank you for the 5-star review! We are so glad you are enjoying your time here at RLS! We look forward to seeing and hearing more about how you grow with us. We will share your feedback about communication back with our team. Thank you for all that you do to ensure our customers have a great RLS experience.
      2.0
      Jan 3, 2023

      Decent/Bad Work Environment for CSR

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Ability to work from home if need be. You get a laptop to take home and can easily do the Customer Service job from your home. Supervisors were understanding of family situations happening and the need to work from home at times....until they weren't. -Pay is decent. Start at 16 or so and then it increases every few months: 3 months goes up to about 17.10 and then 9 months you're at about 18 and after a year, you hit the 19 mark.

      Cons

      -As with any office, there are 'favorites' that can basically do no wrong, but if you can ignore that, you're golden. -The customer service department consists of 3-4 people who have to take care of almost EVERY NEED of over 10 dispatchers as well as tend to customers. -Too many different routes of communication to keep track of that things are easily slipped through the cracks. --NO ROOM FOR ADVANCEMENT!If you're in CSR, you're basically stuck there. The other roles have room to move up. If you don't have at least a Bachelor's- you won't even be considered for a manager position. Even if you've already been doing the job for months. They won't give you the title or pay.

      avatar
      RLS Logistics Response
      3y
      Hello, thank you for reviewing your time at RLS as a customer service team member. Customer service in the transportation and supply chain industry is an essential part of our team, a master of multi-tasking. We are sorry you didn't enjoy your time as part of our team and hope you find a role that better suits your working style. We will return your feedback to the teams to ensure we give the support and resources needed for success. Good luck with your future endeavors!
      Viewing 31 - 33 of 48 Reviews
      Related searches: RLS Logistics jobs | RLS Logistics salaries | RLS Logistics benefits | RLS Logistics interviews
      ReviewsRLS Logistics reviews

      Glassdoor has 50 RLS Logistics reviews submitted anonymously by RLS Logistics employees. Read employee reviews and ratings on Glassdoor to decide if RLS Logistics is right for you.