Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

49% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.1 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Representative (5) , Call Center Agent (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Awesome to work from home." ((in 29 reviews)); "Meet great people." ((in 7 reviews)); "Flexible hours, work from home" ((in 7 reviews)); "They are great at being flexible with scheduling as well!" ((in 6 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Because of low pay it invites the lower class to wor there" ((in 32 reviews)); "Poor training, created to set you up to fail no matter what." ((in 15 reviews)); "The pay and benefits are abysmal" ((in 9 reviews)); "Managers get aggressive when numbers aren't met!" ((in 7 reviews)); "Not to mention all upper management seriously sit back and purposely make people quit." ((in 5 reviews))

What are the top reviewed ROI Call Center Solutions locations?

American Fork , Lindon , Salt Lake City , Billings , Houston , Dallas , Lehi , Pleasant Grove , Orem , Missoula , Columbus , Utah , Rexburg , Moab , Spanish Fork , South Jordan , Springfield , Albany , Clinton , Lawton , Oklahoma City , Imperial , Beaumont , Fort Worth , Eagle Pass , Conroe , Humble , Katy , Texas City , Killeen

ROI Call Center Solutions reviews

3.1

49% would recommend to a friend

(257 total reviews)

Rob Schow

64% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (257 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ROI Call Center Solutions has an employee rating of 3.1 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

257 reviews

1.0

Aug 3, 2023

Bad Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing at all is a pro.

Cons

If I could give it 0 stars I would. Dont work here. They don't like giving overtime and they will adjust you time if it happens. For example if your scheduled 8-5 and you get a call directly at 5, you have to take it, even though the next day your lunch will be extended to make sure you stay under 40 hours.They suck as a company and are very shady, I would never recommend.

4.0

Jun 29, 2023

Good Job Overall

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I liked all my managers Plenty of opportunities for advancement Comfort of working from Home If they lose a contract they will give plenty of warning and they have plenty of places to put you Can vary overall, depending on which they have you working for

Cons

They don't fully disclose all information about certain jobs You can't change positions until after a certain amount of time, even if you were forced into the change due to a company not renewing their contract

5.0

Jun 28, 2023

Best remote job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Checks are really nice as well as the pay

Cons

Get paid every two weeks

Viewing 76 - 78 of 257 Reviews

Top companies for "Compensation and Benefits" near you

Deloitte

3.5★Compensation & Benefits

KPMG

3.6★Compensation & Benefits

TP

4.3★Compensation & Benefits

SelfEmployed.com

3.9★Compensation & Benefits