ROLLER reviews

ROLLER is scaling quickly, which sometimes creates misalignment - particularly around in-office expectations. End-of-quarter periods in sales can feel rigid when it comes to office days, even when remote work could be just as efficient. For EMEA team members who are technically contractors, the lack of formal benefits is noticeable, especially in comparison to other markets. Coaching and support can be hit-or-miss depending on your manager, and when the company falls behind target, micromanagement tends to creep in rather than trusting the people hired to do the job. There’s room for improvement in developing middle managers and team leaders and ensuring consistent mentorship across teams.

The company has recently implemented time tracking for the Engineering and Product teams. While leadership has communicated that the primary purpose is for CAPEX reporting and to demonstrate to the board how much effort is spent on new features vs existing infrastructure the process is fairly granular. Specifically: • Time will be tracked weekly by the hour using Tempo. • All time entries will require manager approval. At this stage, it’s positioned as a reporting exercise, not performance monitoring. That said, it’s worth approaching this change with awareness. The introduction of hourly tracking can have broader implications depending on how it’s used over time. Be warned.