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Rackspace Technology

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Rackspace Technology Linux Support Engineer reviews

3.4

57% would recommend to a friend

(103 total reviews)

Amar Maletira

45% approve of CEO

34% positive business outlook

Linux Support Engineer employees have rated Rackspace Technology with 3.4 out of 5 stars, based on 103 company reviews on Glassdoor. This indicates that most Linux Support Engineer professionals have a good working experience there. Rackspace Technology is rated in line with the average (within 1 standard deviation) by Linux Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

103 reviews
5.0
Feb 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people and work place. All my immediate managers have been helpful and accommodating both professionally and personally. Co-workers are motivated, friendly and have a great work ethic. Everyone really tries to do the right thing for the customer and each other.

Cons

Nowhere is perfect, but I've built up my career there and it's consistently gotten better. With tenure and experience, compensation catches up.

3.0
Sep 7, 2012
Recommend
CEO approval
Business Outlook

Pros

I joined Rackspace like many other people by relocating. They have really tapped the local community of talent. The one thing I kept asking in the interview was how much people like their jobs. Overall, everyone said they "loved" their job. Once you start, you see that the culture is what attracts people to the company. Very laid back. The CEO even uses a cube, not an office. A couple of times a month there is a kegger party at work or a wine tasting. Very cool!

Cons

There is a lot of "kool-aid" drinking right as you start. You go through a process to convince you how great the company is. The entire time you really never get a sense of what you will be doing day to day, but (as a systems administrator) once you start the job..you quickly realize why there is so much kool-aid drinking. The job for a systems administrator is really a HELP DESK technician. There are times you will try to complete over 100+ help desk tickets. Oh, and you need to answer the phone too. Meanwhile, there is a carrot to promote you to a dedicated systems administrator. This is something everyone wants to do because the trouble ticket load is so high. They can't hire fast enough because the attrition is so high.

Viewing 91 - 93 of 103 Reviews

Glassdoor has 4,023 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.